Shipping policy
Shipping Policy – Monvé
At Monvé, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy explains our processing times, delivery times, and shipping conditions.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery time to Canada:
5–12 business days
Please note that delivery times are estimates and may vary due to:
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High demand periods
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Carrier delays
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Customs clearance
Monvé is not responsible for delays caused by shipping carriers or customs.
Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions, which will be clearly displayed on our website.
Shipping Origin
Orders may be shipped from one of our international warehouses, depending on product availability.
This allows us to offer competitive pricing and fast fulfillment.
Customs, Duties, and Taxes
In most cases, customers in Canada will not need to pay additional customs fees.
However, Monvé is not responsible for any customs duties, taxes, or import fees that may apply.
Tracking
All orders include tracking.
Please allow 2–5 business days for tracking information to update after shipment.
Incorrect Address
It is the customer's responsibility to ensure the shipping address is correct.
If you notice an error, please contact us within 24 hours at:
We cannot guarantee address changes after this time.
Lost or Stolen Packages
Monvé is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience an issue, please contact the shipping carrier directly.
Contact
If you have any questions about shipping, please contact us:
Business Name: Monvé
Email: Info@monvestudio.com
Website: www.monvestudio.com